Terms of service

Effective Date: 20/05/2025

Welcome to URMIL. These Terms of Service (“Terms”) govern your use of our website and services provided through our Shopify store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Company Details

Brand Name: URMIL
Company Name: HOUSE OF PR
Address: 5/1D, TILJALA ROAD, 2nd & 3rd Floor,
Kolkata – 700039, West Bengal, India
Support Email: urmilrp@gmail.com

2. Use of Our Website

You agree to:

  • Use the website only for lawful purposes

  • Not engage in any activity that disrupts or interferes with our services

  • Not attempt unauthorized access to any portion of the website or systems

3. Product Information

We make every effort to display products accurately. However, we do not guarantee:

  • That product colors, descriptions, or sizes will exactly match what you see on your screen

  • That all items displayed are in stock or available for immediate dispatch

We have created this Website to provide information about its company and products for your personal use. While we have put in considerable effort to ensure that the visual representations of our products displayed on the Website are at par with the original products, slight variations, distortions and/or differences may be apparent when compared to the original product. This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, we cannot be held liable for any apparent differences in the product images represented on the website and the original products.

We reserve the right to discontinue any product at any time without notice.

4. Pricing & Payments

  • All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes (including GST).

  • We reserve the right to change prices at any time.

  • Payments must be completed via supported payment methods on our Shopify store.

  • We do not provide COD(Cash on Delivery).

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information. We strive to dispatch products promptly but are not liable for delays beyond our control.

6. Returns & Exchanges

Please review our Return & Exchange Policy for information about returns, exchanges, and refunds.

7. Intellectual Property

All content on the URMIL website (images, text, design, logos, etc.) is the intellectual property of HOUSE OF PR and may not be used, reproduced, or distributed without prior written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of or inability to use our website or products. Our total liability for any claim shall not exceed the amount paid by you for the product in question.

9. Termination

We may suspend or terminate your access to our services at any time for violations of these Terms or any applicable laws.

We hold every right to cancel an order at any point of time for any reason whatsoever in which case a refund will be issued to the customer. The time taken for the refund to reflect in your account varies according to your bank and geographical location.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of the courts of Kolkata, West Bengal.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date.

12. Contact Us

If you have questions about these Terms, please contact:

URMIL – HOUSE OF PR
Email: urmilrp@gmail.com
Address: 5/1D, TILJALA ROAD, 2nd & 3rd Floor, Kolkata – 700039, West Bengal, India